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Company Overview

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Our Mission

To provide the highest standard of service which adds value to our customers with the ultimate goal of becoming the preferred healthcare Contact Centre and Third-Party Administrator infrastructure and service provider in Malaysia.

Our Vision

To fulfill the customers needs and wants to have the best service in healthcare and business process outsourcing.




Healthcare Anywhere, Anytime
opens a new world of opportunities.

Provider of Choice in Healthcare Services

Established in 2012 with a goal to provide borderless healthcare services for the region, offering access to Global Healthcare Services by empowering our clients and their members to prevail Healthcare Anywhere, Anytime.


Healthcare Anywhere, Anytime opens a new world of opportunities.


A strong and reputable network of over 40,000 service providers and World Class Collaborative partners with 15 offices around the world makes us today the preferred company in the region to deliver Medical Claims Services.


A wide scope of services, from providing Cashless Access to reputable hospitals & specialist worldwide, Medical Concierge & Emergency Medical / Travel Assistance, Issuance of Guarantee of Payments to a simple arrangement of an appointment for Medical Check up, has gain IA International a reputation as a Provider of Choice in Healthcare Services.