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Mission & Values

Home Core Values


Our Mission Is To Become The Best Service Company In The World


Among the core values that govern the way we at IA believe in are:

Our Mission

  • S – Supporting the needs of members and making sure that these are adhered to the best of our ability.
  • E – Everyone in IA has a role to play in ensuring the customer’s needs are met during pre & post hospitalisation.
  • R – Respect for every member irrespective of his or her status in society as it is our principle to serve each and every member in a fair manner always.
  • V – Verify and eradicate the possibility of Fraud or abuse with each and every case file.
  • E – Engage the Hospitals & Clinics (PROVIDER NETWORK) and ensure we work as a team to enhance and resolve to the best of our ability, possible issues which may arise.